Each feeder needs 4 C-type batteries and they can't be rechargeable. A couple of times a week, I have to reset the feeders to factory default, set them up to recieve new data, and introduce each cat to the right feeder so the scanner will pick up the cat's chip again. The chip reader randomly decides to reset itself, which wipes the microchip data and the feeder(s) stops recognizing the cat(s) you assigned to it. Cat2 and/or Cat3 can get their heads or paws into that gap and the door cannot sense their presence. The feeder is poorly designed in such a way that, when the door retracts because Cat1 has triggered the chip reader, the open door creates a gap on both sides.
It's pricey ($45) and it's not included, which means each feeder could easily cost about $300. Even if you're feeding two cats from one feeder, you still need the rear cover. They haven't - I've just traded one set of frustrations for another. These SureFeed widgets were supposed to make feeding time a lot easier. Three cats + two diets = one stressed, exasperated minion (me). Works great if you're willing to babysit & troubleshoot Overall all it was a very good investment for my elderly cat and continues to be for our new cat. This is a matter of the dogs not having access to the feeder when nobody was home because mostly as long as I’m home they stay away from it. And even with our now new cat they continue the cycle because he does the same thing and sits and watches while the dogs gobble his food. Many times eating the entire bowl of food.
They were coming in through the front where the cat was and since the cat wouldn’t move the feeder stayed open. And they weren’t sneaking in from the back or side. This solved our problem until the dogs learned to just wait for the cat to open the feeder and then ever so gently sneak their heads in (they’re small dogs) and help themselves. I purchased this bowl for my elderly cat (who has since passed) because we needed something to keep the dogs from his food bowl and he could no longer make the jump up onto the counter top to eat.
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